Family T.I.E.S
Self-Referral Program

Family T.I.E.S (Trust, Innovation, Education, Support) Our Fee-for-Service program also known as Family T.I.E.S. program was established in 2011. This program requires no referral and offers a range of services including:

  • Individual, Couple and Family counselling service

  • Parent coaching and therapy

  • Play Therapy

  • Supervised Parent Access Time

  • Parents workshops

  • Professional development workshops for like-minded practitioners and community leaders.

Parent Coaching

Parent Coaching is a specialized service designed to help parents create and achieve goals such as:

  • Addressing their children’s behavioural challenges

  • Nurturing closer family connections

  • Using positive discipline strategies

  • Establishing consistent expectations and routine

  • Reducing sibling rivalry

  • Creating an environment of peace and calm in the home.

Parent Coaching is family-centred, attachment-focused, and uses evidence-based practices to help families create individualized behaviour plans and consistent family structure.

These services are conducted primarily with parents, however children may be included as appropriate or if desired. Parent coaching services are provided by registered professional practitioners such as:

  • Registered Clinical Counsellors (RCC)

  • Registered Social Workers (RSW)

  • Canadian Certified Counsellors (CCC)

Therapeutic Supervised Access

Therapeutic Supervised Access Visitation allows a child to visit their parents and other members of their family in accordance with the Family Law Act (FLA).A WFC Access Worker acts as a neutral party to facilitate, supervise and supports these visits. They can also provide transportation to the visiting location as needed (which may or may not be at the parent's home).These services require a set of guidelines and conditions to be agreed upon by both parents. This ensures the visit is emotionally, psychologically and physically safe, as well as secure and meaningful for everyone. A services application needs to be completed by parents and/or all concerned, especially the child involved.

*Please review the steps required to setup Supervised Parenting: Download Access Support Flow Chart

Parent Groups and Workshops

Our registered practitioners conduct workshops for parents and guardians in the community. These groups and workshops are held in-house as well as in other community partner locations

Our parent/guardian focused groups are designed to strengthen and empower individuals by:

  • helping individuals to learn new skills and build on existing ones

  • promoting family and community connections

  • informing parents about various topics such as Parenting Education workshops, Wellness/Self-care and Life Skills

Some workshops held in the past include:

  • Positive Discipline

  • Emotional Regulation for Parents and Children

  • Sibling Rivalry

  • Kids Have Stress Too

To find upcoming groups, click here to visit our calendar or contact us to inquire about hosting a parent groups at your organization at 604.254.5457 or

Professional Development Workshops

We also offer professional development workshops for like-minded practitioners and community leaders. Professional development workshops are available for topics such as:

  • Connecting with Children to Re-Route Difficult Behaviours

  • Supporting Parents to Better Manage Their Children's Behaviour

  • Positive Discipline: How to use the power of Praise to Address Problem Behaviours

  • Encouraging Communication with Children: Speech and Language Development

  • The Importance of Play

  • Parental Mental Illness and the Effects on Young Children

Contact us to inquire about the setting-up professional development workshop at your organization at 604.254.5457 ext 703 or

Parent Child Interaction Therapy (PCIT)

This is a specialized program that uses in-the-moment coaching to help parents struggling to manage a child with behavioural issues. PCIT uses a solid, skill-based approach to teach parents and children new and positive ways to relate to each other.

Parents learn ways to encourage positive behaviour, as well as discipline strategies specifically tailored to their child’s behaviour and temperament.

Through PCIT, I have learned to better understand my daughter’s temperament and engage with her in a more positive way.
— PCIT Client

Play Therapy

Play is a child’s natural outlet for self-expression—children use play the way adults use words. Play therapy helps children explore thoughts, feelings and behaviours relating to issues that are troubling them.

The play therapist provides a safe and supportive therapeutic environment, working skillfully to follow the child’s lead while facilitating play that gently addresses the child’s difficulties.

Parents play an active role, providing insights and information. They often contribute to sessions and may be asked to stay throughout if the child or therapist requests it.

Counselling Services

Clinical Counselling Services are client-centered, collaborative strength-based and focus on promoting a person’s capacity for growth and taking control of their life.

Counselling can be helpful to address:

  • Anxiety and stress

  • Grief and loss

  • Overwhelming emotions

  • Relationship challenges

  • Separation and divorce

Counselling services are offered to children, youth, individuals, couples and families.

These services are based on a foundation of evidence and research which are provided by professional practitioners such as:

  • Registered Clinical Counsellors [RCC]

  • Registered Social Workers [RSW]

  • Canadian Certified Counsellors [CCC]

Download Counselling Services Agreement here.

Download Intake Questionnaire here.


Kate Saunders - Clinical Supervisor MA, RCC

Kate Saunders - Clinical Supervisor

Kate Saunders has over 10 years of experience as a counsellor and parent educator, specializing in working with families and children who have experienced trauma.  Kate completed her BA in Child Youth Care and her MA in Counselling Psychology.  She is a Registered Clinical Counsellor in BC.  She works therapeutically with individual children in play therapy and with parents and children together to address disruptive behaviors. Kate is a certified practitioner of Parent-Child Interaction Therapy, one of the few empirically-valid treatments for disruptive behavior in young children.  Kate focusses particularly on supporting healthy attachment and emotional development with all of her clients.  Kate is currently accepting children, adults, and families in private practice.

Bruce Macleod - Supervised Access Coordinator

Bruce Macleod - Supervised Access Coordinator

Bruce attended training and a practicum placement in Supervised Access beginning in 1999. He was hired by East Vancouver Community Services Society in the Fall of that year and provided Supervised Access Work for the Vancouver MCFD offices at that time. In 2004, there was a restructuring of social services providers for BC, and Bruce was hired as an Access Worker at Network II to provide supervised access in the Lower Mainland on a part time basis. He joined Westcoast Family Resources Society in October 2004 as a fulltime Supervised Access Worker. In 2011, he became the Supervised Access Coordinator for the agency. In 2012, Bruce became the Assistant Program Director responsible for all matters pertaining to Supervised Access for Westcoast Family Centres-Vancouver Offices. Bruce is also one of WFC's Non-Violent Intervention stewards and staff trainer. He brings a friendly, calm demeanor to all his interactions, and has a way of using humor to ease challenging situations. 

Mary Bohne

Mary Bohnen

Mary Bohnen is a Supervised Access Worker with Westcoast Family Centres and practices Strength-based Family Support in her Therapeutic Supervision role. Mary holds a UBC Certificate in Multicultural Counselling with 7 years of Supervised Access practice, 3 years in the Vancouver Police Department Victim Services Unit and 21 years of counselling depressed women in stressed families through the Pacific Post Partum Society. Mary has undergone extensive training in a broad range of social services areas, also having worked for 4 years as Activity Director in a Psycho-geriatric and Extended Care Hospital setting with hospital administration, patients and families.

Gabriela Gutierrez  MCP, RCC

Gabriela Gutierrez - MCP, RCC

Gabriela was a practicing counsellor in her home country of Mexico before deciding to move to Canada, where she earned her Master’s Degree in Counselling Psychology and became designated as a Registered Clinical Counsellor (RCC) in British Columbia. Currently, Gabriela is a Family Counsellor for Westcoast Family Centres, where she works with individuals, couples, children, and families on a variety of concerns, including relationships, abuse, trauma, and mental health issues like depression and anxiety.

Gabriela believes that people do the best they can with the tools they have. Therapy is about building an awareness and understanding of different aspects of oneself, so that the individual can learn more effective tools that will allow growth and change for the better.

Destinee Kreil - BA, MCP, RCC

Destinee is a skilled clinical counsellor with experience in supporting children, youth, and families overcome various life challenges. Destinee has completed a Master’s of Counselling Psychology degree, and is a Registered Clinical Counsellor in BC. Destinee’s education and clinical opportunities have allowed her the privilege of providing counselling to individuals and families struggling with such concerns as: depression, anxiety, grief and loss, self-harm behavior, self-esteem, family separation, gender and sexual identity, parenting, and abuse. Destinee is passionate about supporting and empowering clients to access their internal strengths, as she believes that all clients are capable of creating lasting changes in their lives. Destinee is dedicated to providing a non-judgmental and accepting therapeutic environment for all of her clients, as she views this as an essential component in helping clients feel safe to explore their challenges in order to promote healing and happiness. 

Vesna Miskin

Vesna Miskin has a diploma in Preschool Pedagogy from Yugoslavia and a Canadian Diploma in Early Childhood Education. She also holds a degree in Child and Youth Care from the University of Victoria. Having worked with children and families in different capacities for 25 years, in Europe and in Canada, she believes in building bridges and connections between different individuals and cultures. She is passionate and honored to work with "Westcoast Families" as a Supervised Access Worker.

Colleen Neely

Colleen has worked with Westcoast Family Resources Society as a Supervised Access Worker since 2004.  She is certified in this capacity and has completed a practicum placement in this field. Colleen has enjoyed the many learning opportunities provided to her in areas such as attachment theory and human behavior. 

Colleen has also completed the Family Mediation courses at the Justice Institute of British Columbia. She has been studying and practicing meditation since 1994, and currently teaches children and adults.  She believes that meditation helps her keep calm and her work is centered on families and children.

Henry Noronha

Henry Noronha

Henry joined Westcoast Family Centres Society in 2012 as a Workshop Facilitator in the Parenting After Separation Program. In the same year, he was hired as a Supervised Access Worker and continues to serve both roles. Henry completed his BA in Psychology from the University of British Columbia and holds a Life Skills and Wellness Coaching Certification. He enjoys working with children, parents, and groups. He is proud to be part of the Westcoast team.

Lori Sangha

Lori has been providing supportive and counselling services to children, youth, adults and families for over 25 years, in a variety of social services settings.  Along with a Master’s degree in counselling Lori has knowledge and training in a wide variety of areas, including critical stress management, parenting, child and family development, multicultural/diversity issues, grief and loss, healing from trauma, secondary trauma, teen challenges, life transitions, relationship conflicts, growth and resilience.  She is dedicated to providing a caring, safe and respectful therapeutic environment in her work with people of all ages and will tailor interventions to help meet the needs of each client.  Lori believes that solutions for life’s struggles can be discovered through a collaborative process that promotes greater self-awareness, meaning, and optimal conditions for success.    

Zinat Sajadi MA, RSW

Zinat Sajadi

Zinat Sajadi is a Family and Individual counsellor with over 15 years of experience working collaboratively with families and children who have had concerns related to parent-children interaction. Zinat has completed her MA in Educational Psychology and is a Registered Professional Social Worker with Canadian College of Social Work and specialized in child welfare through University of British Columbia. 

Zinat’s work in the counselling field has included: Individual counselling, Couple counselling, Child & Youth counselling and Family counselling. She is experienced working with families and parents who are in need of a supportive and trusting therapeutic relationship to assist in resolving emotional and behavioral difficulties arising from traumatic experiences.  Some of the issues that bring people to family counselling include concerns about Communication issues, Behavioral issues, Violence, Mental Health, Addiction, Special Needs, Cultural Challenges and Life Transitions.

Westcoast Family Centres


101–2780 East Broadway
Vancouver, BC V5M 1Y8
T: 604 254 5457 ext 703
F: 604 254 6169

Please contact us for information on fees that apply to group therapy, parent groups, professional development workshops, telephone consultations, preparation of records for insurance/legal purposes, and formal written reports.


Clinical Counselling
Individuals (Adult or Child - $100/hr.
Couples and Families - $120/hr.

Parent Coaching
$100/hr. (plus travel fee for in-home services)

Child Therapy (Play & PCIT)

Supervised Access Services
$75/hr. plus $200.00 onetime setup administration fee

* GST is applicable. Our Fees are in accordance to BCACC Recommended Fee Schedule. Payment maybe made by cash, cheque, debit or Visa/Mastercard. Third party coverage (e.g. extended health or EAP benefits) may apply. Clients are responsible for researching or applying for any benefits. Please note that 24 hour notice is requested for session cancellation, or the regular fee will be charged. Fees may vary from counsellor to counsellor depending on certain factor. We assess slide fee scale requests; please verify with your practitioner directly.

Westcoast Family Centres